NHM Reviews

NHM has an overall rating of 4.1 based on 74 reviews. Customer feedback on NHM is mixed: NHM reviewers highlight positive aspects like user-friendly interface, comprehensive resources, responsive customer support, and up-to-date information, which strongly appeal to healthcare professionals, researchers, and individuals seeking health information. However, NHM is often criticized for its occasional technical issues, limited mobile functionality, slow loading times, and lack of personalized content.

4.1/5.0

74 reviews

5 Stars

12

4 Stars

8

3 Stars

0

2 Stars

2

1 Star

2

All NHM Reviews (74)
StephanieAsher
May 25, 2026
"Cute Shop and I Felt Good About Buying Something"
I stopped by the gift shop on nhm.org they had a nice mix of stuff, especially if you’re looking for kids’ gifts or anything dinosaur-related. I ended up finding a few cute things that weren’t too expensive, so I didn’t feel bad about grabbing a little souvenir. Sure, some of the items were kind of the usual gift shop type of thing, but that’s also kind of what I expected. Overall it was easy to find something nice, and I’d shop there again...
William_woodward96
May 22, 2026
"Getting there by train was a breeze"
I took the Metro and walked over, and it was super easy. Not having to worry about parking was a big plus. That said, if there’s any travel reimbursement or compensation offered, I’d expect that to be handled smoothly too.
douglas1977
May 20, 2026
"Animal encounters felt a bit impersonal"
I was excited for the animal encounters, but it ended up being kind of underwhelming. There was a lot of standing around, and when we finally got to see the animals up close, it was only a couple of them and it felt super quick. The staff we did interact with were nice, but the whole thing had this impersonal, almost “no real person really in charge” feeling to it. My kids lost interest after a while, which was disappointing. It wasn’t awful, just not really worth all the hype in my opinion.
RUSH
May 15, 2026
"Fun for the Kids and Me Too"
The kids absolutely loved it, i had a great time too. We’ve tried a few similar things in the past that didn’t really hold their attention for long, but this one kept them happy and engaged. Definitely a win in our house
BALL
May 06, 2026
"Fast Tickets, Slow Checkout"
I’ve used this site a bunch of times and I’m kind of loyal to it, so I hate to complain too much, but the checkout was definitely slower than I expected. The good news is I still got my tickets quickly once everything went through, which is why I keep coming back. Just wish the checkout loaded a little faster.
felecia_Sterlace87
May 05, 2026
"Busy but Still a Decent Visit"
I went on a busy weekend, so I expected crowds, but wow, it was really packed. To be fair, the lines moved better than I thought they would, and the staff did a good job keeping people moving. Some of the rooms felt way too tight with that many people, which got a little frustrating, but overall it was still a nice visit.
hello_danielle677
May 04, 2026
"I went to one of the night..."
I went to one of the night events at NHM and had a good time. The setup was cool, and the staff were nice, which definitely helped. The drink lines got long, because apparently everyone needed a cocktail at the exact same time, and a few areas were a little too packed to fully enjoy. But overall, it was still a fun event and worth going to.
Marguerite-lindley
May 01, 2026
"Pretty Good spot for pics"
There were a lot of cool places to take photos, honestly. it did get kinda crowded though, so you might have to wait a bit for the better spots...
caroline_Slavens85
April 29, 2026
"Clean and Well Kept"
The museum was clean and tidy overall, which I appreciated. The bathrooms were okay too, though they were a bit busy when I went. Compared to some other museums I’ve visited, this one felt better maintained, even if the facilities could get a little crowded.
milton.Martin
April 27, 2026
"I checked out NHM before heading over..."
I checked out NHM before heading over, it made planning the visit straightforward. The information was clear enough that I knew what to expect, which was helpful and saved me a bit of last-minute guesswork.

The museum is in a very convenient location near Exposition Park, and taking the Metro there was easy. I was glad I didn’t have to deal with too much LA driving, because that can be a whole thing. Overall, it’s a nice option for a quick day out, especially if you’re already around USC or downtown.
ENGLE
April 02, 2026
"Great exhibits, just a bit crowded"
i mean, I had a really good time overall. The exhibits were really nice, with plenty to look at, and the dinosaur hall was definitely my favorite part. A few areas felt kind of packed, and some displays could’ve used clearer signs, but the quality of everything was great. I’d absolutely go again, just probably not on such a busy day...
hello_rosa286
March 23, 2026
"Really nice outdoor area for the price"
I really enjoyed walking around the outdoor grounds. There was a lot to look at, some peaceful little spots to relax, and it was nice for the kids too. I’m usually mindful of what we spend on outings, but this felt worth it and we didn’t feel rushed at all. I’d definitely come back again.
kirby-Duquette
March 20, 2026
"I was a little cautious about signing up..."
I was a little cautious about signing up at first because I didn’t want another membership I’d barely use, but this one has paid off. The free visits alone made it worth it after taking the kids a few times, and the shop discount was a nice bonus. It’s been easy to use and I feel like we’re actually getting our money’s worth.
tiffany_Kuhl76
February 27, 2026
"Felt safe and easy from the start"
I checked nhm.org before visiting, and it matched what I was hoping to see: clear info about tickets, entry, and bag rules. I already figured the museum would be organized, and the website kind of confirmed that for me, so I felt more prepared going in.

Once we got there, security was easy to spot but didn’t feel over the top or stressful. Staff checked everything in a calm way, and the line moved faster than I expected, which made me feel like my first impression was right.
I felt safe the whole time with my family, and nothing felt confusing or chaotic. It was just a smooth, well-run visit, and it definitely reinforced my feeling that this is a good place to go. I’d happily visit again.
hello_david033
February 07, 2026
"Accessibility really needs improvement"
I really wanted to like the experience, but the accessibility issues made it frustrating. I felt like I had to keep forcing myself to be patient just to get through basic things that should’ve been easier to use. It’s not terrible, but it definitely needs work
jackie_Lang04
January 17, 2026
"Closed early again"
I showed up thinking they were still open, but they were already closed. The posted hours are confusing, it’s frustrating dealing with the same issue again.
pamela1999
January 16, 2026
"I found parking right away, which…"
I found parking right away, which was a nice surprise. Compared to other places nearby where I usually have to circle around for a while, this was super easy and stress-free.
beverly_Pate00
December 25, 2025
"Found what I needed fast"
I literally found what I was looking for fast, so the whole experience was quick and easy
Anna_meyerhofer80
December 21, 2025
"Kinda easy day out with good food"
We had a really nice visit. The cafe food was kinda better than I expected, and the wait wasn’t too bad at all. The toilets were clean, there were plenty of places to sit, and the signs were easy to follow. Overall, it made the day with the kids feel stress-free.
denise1996
December 18, 2025
"It was worth the ticket price..."
It was worth the ticket price. There’s always so much to look at in places like this, and we ended up spending most of the day there without feeling bored. If you’re going, I’d say just plan for a full day because these kinds of spots always take longer than you think.

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